Some things the eye genuinely can't settle, and an honest seller will tell you so rather than guess. Whether a colour is natural or the result of irradiation. Whether heat has been used to deepen or shift a hue. Whether a fracture has been filled. These are treatment questions, and the answer should come from disclosure, not from you squinting at the piece.
This is the line between reading a specimen and verifying one. You can read form, surface, colour, and condition yourself. For treatment and provenance, you rely on the seller being straight with you; which is exactly why we state both on every listing.